Front Desk Receptionist

Front Desk Receptionist
Bluegrass Chiro – Full-Time | 11:00am - 7:00pm

At Bluegrass Chiro, we believe in promoting natural healing through chiropractic care in a supportive and welcoming environment. We are looking for a vibrant, outgoing, and detail-oriented Front Desk Receptionist to join our fast-paced team. You’ll be one of the first faces our patients see, playing a key role in ensuring a positive experience while keeping our office running smoothly.

Key Responsibilities

• Greet patients and provide excellent customer service as the first point of contact.
• Manage a multi-line phone system with professionalism and efficiency.
• Schedule and confirm appointments, check patients in, and maintain accurate records.
• Prepare patient charts, collect copayments/deductibles, and process payments in the computer system.
• Audit charts before submitting billing charges, ensuring accuracy and compliance.
• Handle office tasks including mail sorting, email and text communications, and daily reports.
• Maintain lobby and front desk areas, ensuring they are clean, tidy, and welcoming.
• Assist with supply and supplement inventory, ordering, and organization.
• Support office operations with opening and closing procedures each day.
• Ensure compliance with HIPAA regulations and Bluegrass Chiro standards.

Qualifications

• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Comfortable working with computers, scheduling systems, and electronic records.
• Detail-oriented, reliable, and able to maintain confidentiality.
• Prior experience in a medical or office setting is a plus (but not required).

Why Join Us?

• Be part of a supportive team dedicated to patient care and natural healing.
• Opportunity to grow your skills in healthcare administration.
• Work in a professional, energetic, and patient-focused environment.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Bardstown, KY 40004 (Required)

Ability to Relocate:

• Bardstown, KY 40004: Relocate before starting work (Required)

Work Location: In person