Dispatcher/Customer Service Representaive

Dispatcher

3rd shift

Overview:
Join our team at Ellis Towing LLC as a Dispatcher and play a crucial role in coordinating towing operations. We are seeking a dedicated individual to ensure the efficient scheduling and dispatching of towing services.

Responsibilities:
- Communicate effectively with drivers, customers, and internal teams
- Utilize transportation management systems such as Tow Books
- Ensure accurate data entry and documentation for all dispatch activities
- Utilize GPS and other tools for effective planning
- Maintain phone etiquette while handling incoming calls and inquiries
- Collaborate with the team to optimize routes and enhance overall efficiency

Experience:
- Excellent communication skills and the ability to work in a fast-paced environment
- Proficient in data entry and maintaining accurate records

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person